Shipping Policy

Thank you for shopping with Leatherman. This Shipping Policy outlines the terms and conditions related to the shipping of your order. Our goal is to process and deliver your items in a timely and secure manner.

1. Order Processing Time

Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
Custom or engraved items may require additional processing time.
You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Methods & Delivery Times

We offer a variety of shipping options depending on your location:

Shipping Method	Estimated Delivery Time	Availability
Standard Shipping	5–7 business days	U.S. & International
Expedited Shipping	2–3 business days	U.S. only
Express Shipping	1–2 business days	U.S. only
International Shipping	7–15 business days	Selected countries

Delivery times are estimates and may vary due to customs processing, carrier delays, or external factors beyond our control.

3. Shipping Rates

Shipping costs are calculated at checkout based on destination, weight, and shipping method.
Free standard shipping may be offered on qualifying orders during promotional periods.

4. International Shipping & Customs

International customers are responsible for any customs duties, taxes, or import fees determined by their country’s regulations.
These charges are not included in the item price or shipping cost.
Delays caused by customs are not the responsibility of Leatherman.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email. You can track your order directly through the carrier’s website.

6. Incorrect or Undeliverable Addresses

If an order is returned to us due to an incorrect address provided by the customer, additional shipping fees may apply to reship the order.

7. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of receipt.
We will work with the shipping carrier to locate your order or provide a replacement where applicable.

8. Split Shipments

To ensure faster delivery, items in your order may be shipped separately at no additional cost.

9. Contact Us

If you have any questions about shipping or need assistance with an order, please contact our customer support team:

Leatherman Tool Group, Inc.
12106 NE Ainsworth Circle
Portland, OR 97220, USA
Email: support@leatherman.com
Phone: +1 (503) 253-7826

We are committed to delivering your Leatherman products safely and efficiently. Thank you for choosing Leatherman.